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← Priya
Recording · Observed

Supplier credit note for damaged goods

Priya · 13 Oct, 10:30 · 1:53 long · 30 stepsObserved: recorded quietly in the background, with consent.

Used inSupplier credit note for damaged goods

What happened, in order

Highlighted moment at 1:20
  1. 0:03
    Opened Credit notes – Pending approval – Oasis Finance
    finance.oasishome.ae
  2. 0:06
    Clicked CN-3341 – Al Noor Ceramics – AED 980
    finance.oasishome.ae
  3. 0:10
    Opened Credit note CN-3341 – Pending approval – Oasis Finance
    finance.oasishome.ae
  4. 0:11
    Clicked Attachments
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  5. 0:15
    Clicked Photo metadata – taken 2h after delivery
    finance.oasishome.ae
  6. 0:17
    Clicked Linked GRN-55301
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  7. 0:19
    Opened PO-55301 – Al Noor Ceramics – Oasis Finance
    finance.oasishome.ae
  8. 0:21
    Clicked Receipts
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  9. 0:24
    Opened Credit note CN-3341 – Pending approval – Oasis Finance
    finance.oasishome.ae
  10. 0:29
    Typed Approval comment → Photos + pallet label within 48h – OK to send
    finance.oasishome.ae
  11. 0:34
    Clicked Approve
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  12. 0:36
    Opened Credit note CN-3341 – Approved – Oasis Finance
    finance.oasishome.ae
  13. 0:40
    Clicked Send to supplier
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  14. 0:46
    Opened Credit notes – Pending approval – Oasis Finance
    finance.oasishome.ae
  15. 0:50
    Clicked CN-3344 – Gulf Lighting Trading – AED 4,200
    finance.oasishome.ae
  16. 0:54
    Opened Credit note CN-3344 – Pending approval – Oasis Finance
    finance.oasishome.ae
  17. 0:57
    Clicked Attachments
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  18. 1:04
    Typed Approval comment → No GRN damage note – returned to Customer Ops, ask warehouse for GRN annotation
    finance.oasishome.ae
  19. 1:06
    Clicked Return for information
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  20. 1:10
    Opened Invoices on hold – Oasis Finance
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  21. 1:13
    Clicked INV-DLT-2291 – hold: CN-3317
    finance.oasishome.ae
  22. 1:18
    Opened Invoice INV-DLT-2291 – Oasis Finance
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  23. 1:20
    Clicked Apply credit note CN-3317
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  24. 1:23
    Clicked Release payment hold
    finance.oasishome.ae
  25. 1:27
    Submitted Confirm release
    finance.oasishome.ae
  26. 1:33
    Opened New message – Oasis Home Mail
    mail.oasishome.ae
  27. 1:35
    Typed To → [email]
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  28. 1:43
    Typed Subject → CN-3317 applied – payment released for INV-DLT-2291
    mail.oasishome.ae
  29. 1:49
    Typed Message → Hello, credit note CN-3317 (AED 3,120) has been applied and the balance of INV-DLT-2291 released for payment this week.
    mail.oasishome.ae
  30. 1:53
    Submitted Send
    mail.oasishome.ae